Delete Your Account

We're sorry to see you go. Follow the steps below to delete your onRun account.

Sign In to Delete Your Account
The fastest way to delete your account is to sign in and request deletion from your account settings.

When you sign in, your account information (email and user ID) will be automatically included in your deletion request, allowing us to process it quickly.

Sign In to Delete Account
Can't Access Your Account?
If you're unable to sign in, you can still request account deletion by providing your account information below.

You can find your User ID in the app or web settings under Settings > Account.

After submitting your request, our support team will verify your identity and process the deletion. You'll receive a confirmation email once your account has been deleted within 30 days.

What Happens When You Delete Your Account?

When your account is deleted:

  • Your profile and personal information will be permanently removed
  • Your activity history and saved data will be deleted
  • You will lose access to any premium features or subscriptions
  • This action cannot be undone

Account deletion requests and associated data are permanently removed within 30 days. If you have any questions, please contact .